Airbnb offers refund to guest after Palisades fires booking complaint went viral - ‘Their policies failed to account for ...

An enraged traveler claims Airbnb is refusing to refund and rebook her after she attempted to cancel a vacation rental near the danger zone of the Los Angeles wildfires. The rental firm has addressed ...

Airbnb has refunded customers asking for refunds after canceling trips because of the Pacific Palisades fires.

AIRBNB has been blasted as “inhumane” after refusing a refund to a customer who was fleeing her reservation near the horrifying fires engulfing Los Angeles. Customer Ana Mostarac was ...

Those circumstances seem to have been poorly understood by Airbnb's staff, however. According to its website, strict cancellation policies are only forfeited in the case of a "major disruptive event," ...

(NewsNation) — Airbnb is getting backlash after initially failing to cancel one woman’s booking for a property near the Palisades Fire ravaging Los Angeles, California. Ana Mostarac wrote on X ...

A woman who was unable to make it to her Airbnb reservation due to the ongoing Los Angeles wildfire was refused a refund, with the company claiming that the inferno was not covered by its 'major ...

*Airbnb faces criticism for its handling of the California wildfires, with many accusing the company of an insensitive response after refusing to cancel a woman’s Los Angeles reservation during ...

An enraged traveler claims Airbnb is refusing to refund and rebook her after she attempted to cancel a vacation rental near the danger zone of the Los Angeles wildfires. Ana Mostarac detailed the ...

An Airbnb customer who was initially denied the rebooking of her Airbnb reservation under a “major events” policy near the Palisades wildfires in Los Angeles has received a full refund.