This is the first in an exclusive series of articles from Total Alignment authors Riaz Khadem and Linda Khadem titled "The Alignment Factor." Check back in every Thursday for new installments. Every ...
Imagine that a recent call from a disgruntled client has made it all too apparent that there is a disconnect, or lack of alignment, between departments when it comes to CRM. According to the client, ...
Right now, CIOs are stuck between a rock and a hard place. On one side, there is growing demand for new IT capabilities and high expectations for payoff. On the other, there are greatly constrained ...