Want more? Subscribe to our newsletter to get our investigations delivered straight to your inbox. A trio of Democratic Congress members from Massachusetts is demanding that Amazon CEO Jeff Bezos ...

Amazon on March 10, 2026, launched a healthcare AI assistant on its website and mobile app that can answer health questions and, with user permission, pull in personal medical records including lab ...

Meet Rufus, Amazon's newly launched shopping assistant powered by artificial intelligence (AI), designed to answer your shopping questions and help you buy more. Rufus launched as a beta version on ...

Ever have questions about a product you see at Amazon that aren't addressed or easily found in the description or customer reviews? Well, now Amazon is tapping into AI to try to respond to your ...

Amazon is testing an artificial intelligence tool that lets shoppers ask questions about a specific product. The feature could keep shoppers from scrolling through pages of reviews or reading through ...

Thousands of Amazon workers lost their jobs this week. The layoffs were a major shake-up at the tech giant and could be a sign of things to come in the age of AI. BI correspondents answered your ...

Amazon has announced “Customers Ask Alexa”, which is a subtle and creative way to serve ads to customers who ask questions to the virtual assistant. Brands will be able to answer common queries.