“To support customer service representatives, each has a workstation. The customer service representative relies on their workstation to provide them with information quickly in order to maintain ...

VPBank’s implementation of NICE’s voice biometrics will seamlessly secure contact center calls, reduce handle times and boost service quality As one of Vietnam's largest private banks and one of the ...

Klarna has introduced a global authentication platform that allows multinational businesses to provide secure, personalized customer authentication experiences in any market through a one-time ...

Prove Launches Unified Authentication Solution with Passive, Persistent Customer Recognition New solution delivers measurable ROI by replacing SMS OTPs and mitigating SIM swap fraud – cutting costs, ...

Salesforce's compliance date for multi-factor authentication came this month. Why did the CRM giant make the move? Salesforce gave its customers a year in advance to prepare for its multi-factor ...

This content has been created by the Finextra editorial team with inputs from subject matter experts at the funding sponsor. Customer authentication has a become a staple in security processes for ...

TEL AVIV, Israel & BOSTON--(BUSINESS WIRE)--Transmit Security, the Identity Experience™ company, today announced the release of BindID™, the industry’s first customer authentication service that is ...

This content is provided by an external author without editing by Finextra. It expresses the views and opinions of the author. In particular, it focusses on management principles and takes a ...

Reports of worsening identity theft are pressuring companies to adopt stronger methods of making sure they know the identity of their customers. Most customers will find this additional layer of ...

NEW YORK--(BUSINESS WIRE)--BioCatch, the global leader in behavioural biometrics announced it has entered the implementation stage of its offering that will enable financial institutions to leverage ...