Sprout Social has introduced a new capability into its social media management platform that allows brands to build a customized chatbot for Facebook Messenger. That bot's duty? Serve as a front-line ...

Well, it just got easier for brands to unleash custom-tailored customer service chatbots in Facebook Messenger. Analytics firm Sprout Social said yesterday it brought it’s Bot Builder tool to the ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Motion AI, a Chicago company that lets anyone easily build a bot without ...

Marketers are voicing their need for chatbots–in fact, 80 percent of high level marketers plan to implement bots by 2020. Sprout Social is answering those needs by today launching Bot Builder for ...