ConvergeOne's acquisition of solution provider Annese & Asssociates Tuesday allows both companies to expand their foothold in key regions of the U.S. Clifton Park, N.Y.-based Annese, No. 226 on the ...
HERNDON, Va.--(BUSINESS WIRE)--ePlus inc. (NASDAQ NGS: PLUS – news) today announced that it has successfully implemented a cloud-based Cisco call center solution that helped clear the way for Rowan ...
The predictive communications pioneer, a Gartner "Cool Vendor" for 2015, embarks on a campaign to bring features and flexibility to Cisco contact center clients. A contact center agent is working his ...
Cisco Systems Inc. said today it’s bringing agentic artificial intelligence capabilities to its contact center and video conferencing platforms, helping customer service agents and employees boost ...
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