The ChatGPT app's support bot hallucinates the program's features. OpenAI currently has no in-app bug reporting, a serious omission. Recent chats show the support bot has gotten more knowledgeable.

When Jake Moffatt's grandmother died in 2022, he booked a flight to her funeral on Air Canada, hoping to use their bereavement travel discounts. Air Canada's customer service chatbot told Moffatt he ...

Irish-founded tech group Intercom has parted ways with ChatGPT and opted to partner with OpenAI’s competitor Anthropic to spearhead its growth in the AI-powered customer service space. Intercom runs ...

AI Chatbot Examples: 8 Ways Businesses Are Using AI in 2025 Your email has been sent Explore AI chatbot examples like ChatGPT, Gemini, and Jasper, and see how they transform your business' ...

Integrating a custom AI chatbot into your website can greatly enhance user engagement and streamline operations. By leveraging advanced language models like ChatGPT, Claude, or Gemini, you can create ...

OpenAI’s ChatGPT and Microsoft Copilot are leaving WhatsApp due to new rules restricting third-party AI chatbots. NEW YORK, ...

Meta's updated WhatsApp policies, effective October 2025, will ban rival AI chatbots like ChatGPT and Microsoft Copilot by ...

ChatGPT is one of the most successful AI-powered tools ever, with over 100 million users. Since its launch in 2022, it has become such a sensation thanks to its accessibility, ease of use, and wide ...