Let's be honest: difficult people are everywhere. They're in meetings, family group chats, grocery store checkout lines, and occasionally sitting across from you at Thanksgiving dinner. While you ...

Seven years ago, I dreaded going to work. I came in early, before anyone else arrived, and stayed late—just to avoid running into one person in the hallway: my boss. When I first joined the company, ...

Most people can identify someone in their life who is “difficult." At a cocktail party or lunch meeting or during a neighborhood walk with a friend, many conversations revolve around the people in ...