In a world radically changed by the COVID-19 pandemic, the way we communicate in the workplace has been permanently altered with the integration of online communication platforms. Effective ...

Spend a day in any office, and you’ll quickly observe the multitude of different communication styles present in the workplace. Some people like to stick to facts and figures; others love to ask about ...

Next time you are having a conversation with someone, notice how much of the content is communicated without words. Let’s say your boss calls you to her office, hands you your evaluation report, and ...

Business communication takes place every day in an organization through a variety of methods. Communication can occur in email, on the phone and in person between all members of the organization.

There is a distinct difference between interpersonal communication and business communication. A business owner who understands the difference between the two, with regard to audience, intent and ...

One of my favorite analogies for describing the emotional experience of a parent whose child has special needs is Emily Perl Kinglsey’s poem “Welcome to Holland.” “Welcome to Holland” likens a ...