The federal government is undergoing a transformative journey — one that reimagines how services are delivered, how operations are conducted, and how taxpayer dollars are spent. By embracing ...

FormFest 2024, one of several recent Beeck Center efforts to support government agencies in the age of digital services, showcased several endeavors by state government and the Center itself to make ...

That effort has new accountability levers and top-down support that can be helpful in driving change, CX leaders from the Office of Management and Budget said Friday.

Opinions expressed by Digital Journal contributors are their own. In today’s ever-evolving technological landscape, public service digitalization is not merely a trend but a necessity. The goals and ...

The Office of the Federal Chief Information Officer (OFCIO) has released its 2024 Impact Report, showcasing key accomplishments under the Biden-Harris Administration in federal technology policy, ...

The Biden administration’s government tech policy shop released a new impact report on federal technology on Thursday, highlighting work done on artificial intelligence, cybersecurity, modernization ...

Get the latest federal technology news delivered to your inbox. The Biden administration’s government tech policy shop released a new impact report on federal technology on Thursday, highlighting work ...

Delivery Systems form the backbone of social protection programs. They provide the operating environment to enable program implementation, connecting individuals and households with institutions, ...

Digital Public Services (DPS) are now an everyday element in citizens’ lives. From land records and health appointments to general diaries and transport services, digital platforms increasingly shape ...