Salesforce is doubling-down on its artificial intelligence (AI) efforts today by announcing a new partnership with OpenAI, alongside the launch of the Einstein GPT generative AI service. AI is not a ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Salesforce is shutting down two of its AI-powered voice services — ...

Salesforce loves AI as much as it loves CRM. On Tuesday, to coincide with its Dreamforce conference, Salesforce launched Einstein 1, a platform that makes it easier for companies to use data within ...

Salesforce is making CRM talkative by integrating OpenAI’s ChatGPT generative AI model to give chat functions to Slack, Einstein AI and other platforms. ChatGPT set the record in February 2023 for the ...

Salesforce recently held its annual Dreamforce event, where it unveiled a host of products tied to the new Einstein 1 Platform. This platform aims to enhance productivity and customer engagement by ...

AI thrives on data but feeding it the right data is harder than it seems. As enterprises scale their AI initiatives, they face the challenge of managing diverse data pipelines, ensuring proximity to ...

Workplace software provider Salesforce has formally announced Einstein Service Agent, the company’s first-ever autonomous AI agent. Salesforce said in a press release that it’s designed to “make ...