Forbes contributors publish independent expert analyses and insights. I write about the shifting workplace and the new employee experience. Mar 20, 2024, 03:41pm EDT Lattice’s annual research report ...

In today’s world, it often feels like our devices know what we need before we do. Have you ever thought about coffee, and suddenly, an ad for your favorite brand appears on your phone? Or how Netflix ...

As new generations of talent enter the workforce and work practices evolve, employee expectations and demands have become more multifaceted than ever. For the first time in more than two decades, ...

After investing in improving employee experience during pandemic-driven talent shortages, employers in general are pulling back, which could affect how their employees feel about work — and employers’ ...

Employee experience and patient experience and outcomes are closely interrelated. However, many hospitals and health systems are still struggling to implement the right strategies and methodologies to ...

In today’s competitive labor market, retaining top talent is more than just a human resources challenge but a compliance priority. This is one insight from the Harvard Business Review article, What ...

Employee experience, or EX, investments will take a significant hit in 2024, continuing a trend seen throughout 2023, according to a recent Forrester report. The advisory firm predicted an “upcoming ...

As employees seek more — flexibility, recognition and growth opportunities — companies must adapt to stay competitive. However, corporate giants risk falling behind with rigid new mandates, such as ...

The average person spends approximately 90,000 hours, equivalent to one-third of a lifetime, at work. The workplace can be a second home to adults, and spending multiple hours has fueled a ...

Employee experience, or EX, refers to the concert of factors that determine an employee’s comfort, happiness, and satisfaction at work. Notably, people who enjoy a positive EX have 16 times the ...