Six years ago, I wrote (with colleague Jennifer Riel) a Harvard Business Review article on functional strategy. But the questions about functional strategy keep coming unabated. It is a vexatious ...

One stress point in organizations today is the importance of activating a theory of success for middle managers who need to translate organizational strategies to their working teams, holding the ...

Every organization, no matter its size, has an abundance of moving pieces. Ensuring that all those pieces move in perfect synchrony starts by devising an organizational structure that represents the ...

If an agency’s teams—or its client’s teams—aren’t aligned internally, agency partners will likely face issues such as conflicting priorities, miscommunication and approval bottlenecks, stalling ...