(On the GoToAssist Express site, Citrix Online includes a page that generates reports—including notes—of each session.) The technicians' GoToAssist Express application includes a computer diagnostic ...

SANTA BARBARA, USA: Resolving the always challenging yet inescapable computer tech-support issues just got faster, easier and more affordable with the breakout new ‘day pass’ feature of GoToAssist ...

SANTA BARBARA, Calif.--(BUSINESS WIRE)--Frost & Sullivan, a leading research and growth consulting firm, has named Citrix Online, a division of Citrix Systems, Inc. (NASDAQ: CTXS), the market leader ...

Citrix Online is launching a new remote tech support product aimed at small businesses; it’s called GoToAssist Express and it’s a slimmed down version of Citrix’s enterprise software GoToAssist.

Santa Barbara-based Citrix Online, a provider of remote access and meeting software, said earlier this week that it has rolled out a beta of a new, remote support solution targeted at small businesses ...

The new GoToAssist Express service will target both smaller companies and IT consultants who provide support for SMBs. As with the larger GoToAssist Corporate offering, the Express service will allow ...

“There is a shift in IT support as a result of workshifting,” said Brian deHaaff, Senior Product Line Director for Citrix GoToAssist, during a briefing with CMSWire. “There is a distribution of ...

We use LogMeInRescue for desktop support for all remote users which is about 250. We've tried other tools including TeamViewer but I was happy with the Rescue product and so I choose it for our help ...

GoToAssist Express gives small businesses an affordable, robust, and simple way to support remote users. Citrix Online's GoToAssist Express is a remote-support service tailored to small businesses and ...