Hotel front desk agents are the first line of customer support in the hospitality industry. They greet customers, assign rooms, schedule meeting halls, accept payment, dole out room keys and ensure ...

Global hospitality technology company OYO has announced the launch of a virtual front desk solution for its partner hotels in the US. Powered by GPT-4, the solution will eliminate waiting time for its ...

The front office of a hotel is perhaps the most important area of the organization. The employees that make up his department are the first and sometimes only representatives of the establishment with ...

HOLYOKE, Mass. (WWLP) – Holyoke Community College (HCC) is hosting a free, five-week hotel training program for people interested in a career in the hospitality industry. New clothing store to open in ...