Forbes contributors publish independent expert analyses and insights. Rhett is a DC based executive coach who covers entrepreneurship. Cities are growing faster than ever, and the strain on ...

For over two decades, I have been at the center of some of the world’s largest infrastructure projects. I have seen airports modernize, mega-terminals rise and entire transportation ecosystems evolve.

As HBS IT Lead Project Manager Sara Gallo explains, a project manager needs to be able to see both the 30,000-foot view and the details on the ground. To illustrate the work behind the scenes, Gallo ...