A big shortcoming of IT managers is that they often fail to communicate how important their departments are to their companies—something that isn’t easy for them to do, because they rarely benchmark ...

The Hackett Group, an Atlanta-based consulting firm that maintains a global database of roughly 2,000 benchmarking participants, today introduced a revised IT benchmarking service that’s aimed at ...

NEEDHAM, Mass.--(BUSINESS WIRE)--International Data Corporation (IDC) has acquired ETBS, an IT benchmarking and assessment firm that offers extensive price, service, and cost data in over 45 countries ...

This question made me recoil, and I felt my body tense up. I heard it twice in a short period of time at two different organizations. In both cases, the question led toward the same outcome: ...

The Corporate IT Forum is to launch a new benchmarking service to help businesses evaluate outsourced IT contracts. The Continuous Performance Improvement for Outsourced IT Services (CPI OS) allows ...

Knowing which areas to focus on in a cybersecurity budget to drive the most significant business value is a must-have skill for CISOs. Deloitte recently found that cybersecurity is core to cloud-based ...