Change management keeps failing, even when execution is disciplined. The problem isn’t resistance. It’s the reflex leaders use to decide what needs fixing.

I spoke to the employees at a company that has a glowing reputation. As I explained how problem-solving is the quickest way to earn influence in an organization, it sparked a heated conversation that ...

This psychology-based problem-solving quiz reveals whether you solve problems through logical analysis, gut instinct, ...

A few years ago, I was coaching "Maria," a department head at a large organization. She was sharp, strategic and exhausted. "I've tried everything," she told me. She definitely had: New software, new ...

One aspect of leadership that never ceases to amaze me is the tension between leaders, compensation and performance. Most ...

Once a niche process used mostly in product design, design thinking has become a flexible, people-first framework for solving problems across business, education, entertainment, and more. This story, ...

In 2015, Indiana business leaders jumped into action after the Legislature approved and then-Gov. Mike Pence signed the Religious Freedom Restoration Act, a measure that executives worried would allow ...