We have all been in a situation where you’re having a conversation with someone and can’t quite remember everything that person said. Don’t let that be the case when it comes to business transactions; ...

Social listening is the process of monitoring and analyzing social media conversations to understand customer needs and preferences. It is a valuable tool for businesses of all sizes, as it can help ...

Jedidiah 'Jedi' Alex Koh is the Founder of Coaching Changes Lives, Asia's leading Coaching Firm Specializing in Team Leadership Development. “You are not listening to me.” “I just don’t understand why ...

Active listening is an essential part of effective communication. Listening helps you build genuine and honest connections. When done effectively, people will be motivated to communicate with you, ...

Listening is a very important part of this job and having good listening skills will only make it easier. Learn how to overcome the barriers that get in the way of becoming a good listener. The drill ...