Financial indicators of business performance allow you to compare different business types. You can define operating objectives for your company, but such objectives differ for companies in different ...

I was impressed with the analysis and recommendation offered in a recent book, “Trust the Plan: Demand Management For Business Leaders,” by Greg Spira. Greg brings a wealth of experience based on his ...

Maintaining growth and a competitive edge requires more than a viable business model or innovative products and services. It commands precise measurement and strategic performance management. If ...

Although most modern organisations possess extensive data, a subtler challenge persists: a lack of understanding regarding ...

Effective leaders establish a comprehensive business plan and define strategic objectives to manage their operations. By measuring and analyzing customer satisfaction, you can ensure that any ...

In the technology industry, competition remains fierce for talent. As companies struggle to usher in top talent, some turn to outsourced tech firms and independent contractors to get work completed.

Kaplan, Robert S. "Social Enterprise Series No.11 - Strategic Performance Measurement in Non-Profit and Governmental Organizations." Harvard Business School Working Paper, No. 99-103, March 1999.