As leaders, we want to be at the forefront of transformational change. We craft and implement plans to gain a competitive edge, elevate the use of groundbreaking technology, and continuously adapt. In ...

If the first era of RevOps was defined by the accumulation of data, I believe the next era of RevOps will be defined by the operationalization of data. Any fool with a dollar can acquire data, but ...

Hayden is the President and Chief Revenue Officer of Seismic, a global enablement company, where he leads the go-to-market team. In today’s service-based economy, customer experience has taken center ...

Envision 2026, California’s new three-year blueprint for state technology, is the successor to Vision 2023, the previous tech road map, and looks to leverage the state’s pandemic-era collaboration and ...

Operationalizing voice of the customer (VoC) feedback data in real-time is essential for organizations aiming to improve customer satisfaction and loyalty, along with overall business performance.

To enhance its modernization efforts, the Defense Information Systems Agency (DISA) Global stood up a new task force to help operationalize data, technical director Jerusha “Drew” Cooper told ...