As healthcare organizations work to improve the patient experience, increase efficiency and achieve financial sustainability, many are introducing technology to simplify patient-provider interactions ...

Too many patient access strategies stop at “script filled”. But this approach is ultimately short-sighted, failing to build long-term brand loyalty, or adherence. Direct-to-patient (DTP) programmes ...

Patient engagement with electronic health information through online medical records or patient portals spiked during the COVID-19 pandemic, but racial and ethnic disparities persisted, according to a ...

At the heart of some of healthcare’s most deeply rooted billing and patient experience issues is front-end data collection. At the same time, front-end data collection is at the heart of patient ...

At a time when 37% of hospitals are losing money, the pressure is on to find innovative ways to drive profitability. For many hospitals pursuing growth and innovation, patient engagement—which is ...

HealthEx has launched a new patient-directed health data exchange service under the Trusted Exchange Framework and Common Agreement, or TEFCA. Announced on Tuesday, the new service offers patients ...

Patient engagement has matured from aspiration to necessity as precision medicine moves from laboratory concept to bedside. Cutting-edge therapies increasingly target narrowly defined genetic or ...