Patients call your hospital for a wide variety of reasons, especially if you have an 800 number that routes to a patient call center. But no matter why they call – whether it’s a medical emergency or ...
At ONS Congress 2026, Elianna Tobin shared how nurse navigator outreach helped patients feel more prepared before cancer ...
The torrent of telephone calls pouring into your practice each day can make it a challenge to keep up with the patients you need to see in the office. Test results, medications, referrals: The list of ...
The new Collaborative Care Model is rooted in positioning team members to practice at top of their licensure. Editor’s note: This article appears in the July-September 2023 edition of HealthLeaders ...
The limited release version of OpenEvidence's doctor-patient Visits™ suite has already been used to power ~37 million minutes of doctor-patient care communications and interactions in the United ...
At Becker’s 12th Annual CEO + CFO Roundtable, Tessya Federico, director of healthcare partnerships at EliseAI, discussed the transformative potential of conversational AI for healthcare call centers.
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