New capabilities provide patients with 24/7 access to front office AI agents to improve patient engagement, simplify scheduling, and ease administrative burden for practices athenahealth today ...

Healthcare practices are always striving to keep their patients engaged. After all, an engaged patient is one who will come back to the practice and recommend their friends and family. But keeping ...

In today’s healthcare landscape, organizations that communicate effectively with their patients positively impact both satisfaction and outcomes. In fact, quality communication between patients and ...

DUBLIN — Researchers in Spain have reported a complex picture of primary care patient safety across the country, with survey results highlighting a critical need for improved communication systems ...

Approximately half of all adults in the United States have hypertension, or higher-than-normal blood pressure, costing the nation an estimated $131 billion annually. With its human and economic impact ...

Doctronic reports technology empowers patients through home health data, enhancing doctor-patient communication and personalizing treatment plans.

A PubMed study, “Using patient feedback to drive quality improvement in hospitals,” shows that structured feedback reviews improve processes and deepen trust, especially when leadership is involved.

To streamline the admissions process for emergency department patients, Tufts Medical Center is using a clinical communication and collaboration platform to improve teamwork between physicians and the ...

Healthcare providers face mounting pressure to improve patient satisfaction and retention through better communication. A recent survey by RingCentral reveals critical insights into patient ...

New program equips high school and college students with practical toolkits to build empathy-focused clubs driving ...

Soft’ factors, including communication among providers and with patients, are gaining traction as drivers behind malpractice claims in cardiology.