Steve Kelman argues that allegations about secret wait lists at the VA are a sign of performance management's power, not its problems. Veterans Affairs Accusations that a Department of Veterans ...

Forbes contributors publish independent expert analyses and insights. I am the Kester and Brynes Professor at Columbia Business School and a Chazen Senior Scholar at the Jerome A. Chazen Institute for ...

Using information technology to measure business performance involves IT systems gathering data and analyzing it. Business performance management systems allow managers to examine details about ...

Please note: This item is from our archives and was published in 2002. It is provided for historical reference. The content may be out of date and links may no longer function. SINCE MOST KEY BUSINESS ...

Performance measurement is an essential element of every total quality management system. Responsibility for implementing a performance measurement program rests with your organization's managers and ...

Editors Note: This is the second of a two-part article on performance measurement, and continuation of our series on the future of the strategic supply chain by Steven A. Melnyk. Part 1 appeared in ...

Actually, yes—the New York-based data and analytics specialist is now also the proud owner of a highly successful performance, attribution and risk management platform, thanks to its $265 million ...