A common misconception about growth marketing is that it ends with acquisition or demand generation. Retention marketing is an integral but typically overlooked component of growth as it reduces churn ...

Two years ago, organizations prioritized investing in employees, delivering on well-being and their ability to thrive at work. It was a holistic approach focused on the whole employee. The pendulum ...

As hospitals and health systems face increased competition for talented workers, they continue to eye retention strategies beyond wages. This includes Chapel Hill, N.C.-based UNC Health, which ...

Sustaining an invested and dedicated workforce is a crucial yet challenging task that every employer faces. Between a competitive job market, family obligations and work-life balance priorities, the ...

These nurse leaders are coming together to share leadership strategies in celebration of nurses everywhere. The nursing industry has grown and changed in many ways, especially in the past five years.

A recent post from Evariant discussing strategies for patient acquisition and retention. Rachel Neely is the Senior Healthcare Consultant at Evariant. In this role, she serves as a healthcare ...

In IT, we’ve been hearing about the “cybersecurity skills shortage” for a few years. There is no shortage of statistics and data about it: More than 70 percent of participating organizations reported ...

Recruiting new customers costs seven to nine times as much as it does to keep current customers from leaving. Besides the obvious foregone revenue, dissatisfied customers are not going to recommend ...

Customer retention is more valuable than you think. Elevate your customer retention practices to grow your revenue and profits with this guide. As you build your ecommerce brand, your initial focus ...

In the thirty years since Vincent Tinto published Leaving College: Rethinking the Causes and Cures of Student Attrition, colleges and universities have been examining, reexamining and even reimagining ...