Company growth is about more than just finding new customers—it's also about making sure that current customers are happy. In fact, companies that prioritize the customer experience generate 60 ...
SAN FRANCISCO, Nov. 24, 2014 /PRNewswire/ — Salesforce (NYSE: CRM), the Customer Success Platform and world's #1 CRM company, today launched the Desk.com App Hub, empowering fast-growing SMBs to ...
A recent Salesforce report details just how much artificial intelligence (AI) tools are being used in the workplace today. The company’s Slack Workforce Index revealed a significant increase in AI ...