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In 2012, Microsoft jumped the shark with Windows 8, releasing an ambitious, touch-first desktop OS to a world that didn't want or see the need for one. The company has spent years undoing all the bad ...

It's official -- well, sort of. Microsoft has formally changed the "Metro" name used to describe a user interface and an app style for Windows 8 to a new name, "Windows Store app." The name change ...

After years of doing "secret shopper" stories, we don't expect much from retail sales clerks. So color us surprised that, on day one of the Windows 8 era, associates at three New York-area retail ...

Here's what went wrong with the Windows App Store and how Microsoft is trying to get things right for the future. But is it too late? I've been writing about technology for more than 15 years and ...