The key step in writing a Standard Operating Procedure (SOP) is making the decision to DO IT! Then write down the TOP THREE FRUSTRATIONS in your business. In other words, those problems with job and ...

“Each SOP document is a unit of risk,” said Paul Mathews, director of product management at CSC. “When the volume rises, there’s more surface area for small mistakes to become major issues.” With ...

Implement real-time collaboration tools that enable team members to communicate effectively and share updates promptly. This approach minimizes the risk of miscommunication and ensures that everyone ...

Ways you can begin leveraging workflow analytics today to eliminate bottlenecks, find and monitor new trends, and report on your results. Whenever a manual, repetitive process gets the all-star ...

Superficial descriptions of business process guides and standard operating procedures might indicate little difference between the two. Both documents provide instructions to employees for business ...

Workflow isn't rocket science, but it isn't magic either. While workflow can make major improvements in the way an organization runs, it achieves that goal only when its principles are applied ...

Document workflow is all encompassing: from invoicing to email, it touches every aspect of a business. Here, Abe Niedzwiecki, vice president of technology of document management software and workflow ...