By smoothing out grammar, chatbot-assisted complaints may convince decision makers that a case is more legitimate.

When you run a business, you interact with suppliers as much as customers. When a customer has a complaint for you, you should resolve it. Just the same, if you have a complaint with a supplier, you ...

This story is part of MassLive’s ongoing housing court guide series. You can read other stories in the series here. There are a variety of types of civil complaints, and the exact steps you must ...

Is your neighborhood choked with pollution or facing other environmental woes that you think are discriminatory? You can write to the U.S. Environmental Protection Agency to request an intervention.