Airbnb was slammed after denying a refund to a customer attempting to flee the apocalyptic wildfires ripping through Los Angeles. Ana Mostarac attempted to cancel her reservation and book new ...

An enraged traveler claims Airbnb is refusing to refund and rebook her after she attempted to cancel a vacation rental near the danger zone of the Los Angeles wildfires. Ana Mostarac detailed the ...

An Airbnb customer who was initially denied the rebooking of her Airbnb reservation under a “major events” policy near the ...

After criticism on social media, Airbnb ended up giving Mostarac a full refund, and told NewsNation in a statement that its ...

Ana Mostarac said on X, formerly Twitter, that she was initially told by Airbnb staff that the cancellation was "not covered under our Major Disruptive Events Policy" and that she would not ...

Finance executive Ana Mostarac contacted Airbnb to request help with re-booking accommodation farther away from the danger zone after the enormous blaze in the Pacific Palisades forced the ...

AIRBNB has been blasted as "inhumane" after refusing a refund to a customer who was fleeing her reservation near the horrifying fires engulfing Los Angeles. Customer Ana Mostarac was initially ...

A woman who was unable to make it to her Airbnb reservation due to the ongoing Los Angeles wildfire was refused a refund, with the company claiming that the inferno was not covered by its 'major ...

But when customer Ana Mostarac found herself face-to-face with this situation, Airbnb was unwilling to budge. In a post on X, Mostarac shared her experience with the home-booking app after ending ...

The wildfire is tearing through the wealthy Pacific Palisades neighborhood, torching schools and multi-million dollar homes.

Ana Mostarac took to X (formerly Twitter) on Wednesday to air her grievances with Airbnb’s policy after she tried to request help with rebooking her accommodation further away from the Palisades ...