Starbucks, long synonymous with the idea of a "third place" between home and work, has reversed its open-door policy.
The new code of conduct also bans discrimination or harassment, consumption of alcohol, smoking, drug use, and panhandling in ...
Starbucks is reversing its open-door policy after almost seven years, now requiring that people make a purchase if they want to hang out at its coffee shops or use its restrooms.
Starbucks is about to make visitors buy something to use the bathroom or get free water. Some workers say the plans might not ...
This week, we got a glimpse into some policy changes — including a new Coffeehouse Code of Conduct — Starbucks hopes will ...
Starbucks announced Monday that select "coffeehouse amenities" like free refills for in-customers and condiment bars are ...
In one example in the training, staff are taught how to deal with a regular customer asking for water when they haven't ...
Starbucks says you can't use its Wi-Fi or restroom or hang out without a purchase. Here's why the rules are changing and what Arizonans must know.
The policy change brings them in line with most retailers and is "a practical step that helps us prioritize our paying customers who want to sit and enjoy our cafes or need to use the restroom during ...
Starbucks is bringing back select "coffeehouse amenities" like free refills for in-customers and condiment bars in Michigan. Here's what to know.