CLEVELAND, Ohio -- Steak ‘n Shake has long been somewhat of an anomaly, offering a fast food-style menu in a table-service setting. The presence of a drive-thru at most of its locations only added to ...

In many cases, it’s a different consumer out there today deciding where to dine when the urge hits. Throughout the recession, full-service restaurants offered so many fire-sale bargains that those ...

Ordering a Big Mac from a self-service kiosk and getting it delivered to your table could become a more common experience for McDonald’s customers in San Francisco, Seattle and other metropolitan ...

McDonald’s CEO Steve Easterbrook demonstrates an order kiosk, with cashier Esmirna DeLeon, during a presentation at a McDonald’s restaurant in New York’s Tribeca neighborhood, Thursday, Nov. 17, 2016.

In a full-service restaurant, the number of tables and how many times they are occupied, or turned over, is used to figure average revenue. Both new and established restaurants use average revenue ...

Noah Glass is the Founder & CEO of Olo, the leading provider of digital ordering and on-demand interfaces for the restaurant industry. My family and I recently visited one of my favorite restaurants.

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