New Study Finds That Review Requests Should Be Treated Like Customer Service
GatherUp’s new report takes this work ethic a step further, surfacing a striking correlation between your customers’ convenience and your review acquisition success. Consider the following data: ...
When to Use Answering Services vs Call Center Services
Struggling to decide between answering services vs call center services? Check out our in-depth guide to learn which one's ...
Courthouse News Service14h
Federal civil rights trial begins in Six Flags ASL interpreter case
The plaintiff, who is deaf, says a representative of the theme park once told him that it didn't provide interpreters for ...
JD Supra16h
AT&T Consent Decree Underscores Telecommunications Carriers’, Vendors’ Obligations to Protect Customer Data
On Sept. 17, the Federal Communications Commission (FCC) announced that it has reached a Consent Decree with AT&T Services ...