Going international could be a stressful process but it shouldn't. With the right tools, you can easily reach clients ...

Transform insights into action: A VoC program is only as effective as the actions it inspires. Brands must leverage real ...

Service Canada provides Canadians with a single point of access to a wide range of government services and benefits. Be aware of fraudulent email (phishing), mail and telephone (including text ...

Robert F. Kennedy Jr., President Trump's pick to lead the nation's health services, has a neurological condition that changes the way he talks. As he is answering questions from Senators in ...

Bharti Airtel has restructured its prepaid plans to focus exclusively on voice and SMS services, in compliance with recent guidelines issued by the Telecom Regulatory Authority of India (TRAI).

NEW DELHI: India's top two telecom operators Reliance Jio and Bharti Airtel have restructured some prepaid packs to offer voice and SMS-only services, according to the Telecom Regulatory Authority ...

The Voice of Business in the Charlotte Region is a podcast miniseries, brought to you by CLT Alliance and the Charlotte Business Journal, convening diverse stakeholders and advocates in Charlotte ...

KUALA LUMPUR, Jan 21 – The Malaysia Singapore Coffee Shop Proprietors’ General Association has reportedly confirmed that its members will increase their service charge to up to 15 per cent for Chinese ...

Beyond appointment scheduling, AI voice receptionists can provide information about services, answer frequently asked questions, and even route calls to the appropriate department when necessary.

GEORGE TOWN, Jan 16 — The Asean Business Advisory Council (Asean-BAC) has unveiled 12 strategic initiatives, including the Asean Business Entity (ABE) framework, to enhance economic integration, ...