There are different ways companies can help their customers. It’s pretty cool how many options there are now but it all starts with a great customer support. Let’s check out different types of ...

I’m curious how you think about surprise and delight, building customer loyalty, and the ROI around trying to build loyalty?

Costco is known for its great prices, but that's only part of its appeal. Here's a closer look at why it's the most popular ...

Companies are using AI in customer service to improve both the customer and agent experience. Get tips and early adopter ...

A new place for coffee lovers is coming to Lynchburg! 7 Brew is building a location near the Kroger on Timberlake Road. It's ...

As Center City Print continues to expand operations, co-owners Alex Molfetas and Kurt Effertz credit the community for the ...

Solar Energy World's 15 years of experience and extended solar warranty make it a dependable choice, especially if you're on ...

Did you know that finding the right cloud hosting service can make a big difference? Here are the top 5 expert-recommended ...

A good provider should offer an intuitive control panel (like ... and ensure their response times are fast. Poor customer ...

Understand what accrued revenue is and what it's used to measure. Learn how an accountant would record an adjustment to ...

The past year has seen an explosion of announcements about AI agents. A few months ago, Salesforce unveiled enterprise agents for customer service, promising to revolutionize customer interactions.

Indian food delivery company Zomato has introduced a new feature called Food Rescue to combat food wastage arising due to ...