To its credit, Virgin Media is pretty clear about that on its compensation page (even if some might claim that's because it's down so often). Under its 'Automatic Compensation scheme' you're apparently eligible for "£9.76 per day for a total loss of service after 2 full working days from registering the loss of service to us".

As of writing, reports of issues on Downdetector have dropped to under 1,000 (currently 830), so Virgin Media services are finally returning to normal. While the estimate was around 1 p.m., there's still no official time for the fix. However, it appears the outage is finally (and thankfully) easing up!

An issue which left thousands of Virgin Media O2 customers unable to access the internet has been resolved, the firm says. Downdetector, which tracks websites, showed more than 10,000 people reported their broadband was not working on Monday morning. Users first began flagging issues shortly after 10:00 GMT.

Virgin Media users have been left without internet service after the company was rocked by an outage, with thousands experiencing problems being able to connect to the service

Virgin Media users were have been left with no internet usage after the company was hit by an outage, with thousands of customers unable to connect to the service.

Virgin Media customers are currently experiencing a loss of internet service. More than 1,000 users have reported the problem on Downdetector, which tracks online service statuses and real-time outages.

Virgin Media is working to fix an issue that has left many customers unable to get online. The telecoms giant said on Monday it was aware of "intermittent issues" with its services and apologised to customers, adding it was working to solve the issue as a "priority". The company has not confirmed what has caused the issue.

Nearly 9,000 Virgin Media customers have flagged issues with their internet connection with the website Downdetector.co.uk

Virgin Media O2 has apologised after thousands in the UK reported they were unable to access the internet. Downdetector, which tracks websites, showed more than 10,000 people reported their broadband was not working on Monday morning. Users first began reporting issues shortly after 10:00 GMT.

Virgin Media O2 users across the UK have been hit with a frustrating service outage, leaving many without internet access. The telecoms heavyweight has acknowledged that an unspecified problem is affecting some customers and is actively working to resolve it.

Thousands of Virgin Media customers are currently without internet access after a service outage hit this morning, with the company saying it is "working to fix this as a priority"