The court rejected an argument by an AT&T subsidiary that an industry-funded program to provide internet access to schools and libraries is not subject to the federal False Claims Act.

There are many tips on how to avoid online scams, including: (1) Don’t answer unsolicited phone calls, (2) Don’t click on ...

In today’s business world, time is money, and every delay in the supply chain eats into margins and customer trust. For South African businesses balancing complex local operations with growing global ...

The threatened layoffs appeared to be underway Thursday, with estimates of between 6,000 and 7,000 employees being fired in ...

On the online investing portal STGEnergy, you may choose and sign up for mining packages. The portal provides various subscription options for some of the most significant crypto assets. Additionally, ...

AI agents change customer interaction rules. They provide 24-hour service, and one way they may help companies interact with consumers in cost-effective and relevant ways is by providing customized ...

Earn a top-notch APY with LendingClub's LevelUp Savings account -- no fees and no minimum deposit required. Discover how this HYSA can work for you.

Medallia, Inc., the global leader in customer and employee experience, today announced Fabrice Martin as Chief Product Officer (CPO). Martin brings over 30 years of leadership experience in product ...

"We are members of the communities we serve and strive to be good neighbors who do the right thing. In addition to the work ...

Coinbase’s AI-powered customer support faces backlash, with users reporting frustrating loops and unresolved issues.

Google's new ‘Ask for Me’ test aims to simplify requesting local service quotes. Is it beneficial, or a challenge that small ...

Eighty-five percent of customer service leaders will explore or pilot customer-facing conversational generative artificial intelligence solutions this year, according to a survey by Gartner. The ...