Internal customer support platforms are moving from platforms like email ticketing systems and chat to channels like Slack, ...

TextNow is a viable option for free calling and texting within the U.S. and Canada on VoIP or 5G networks, but the app ...

The big firms have capitalised on a soft professional services market, spending the summer picking off partners and staff for their own ranks. Senior partner Sanjiv Jeraj is retiring from the big ...

Going international could be a stressful process but it shouldn't. With the right tools, you can easily reach clients ...

Service Canada provides Canadians with a single point of access to a wide range of government services and benefits. Be aware of fraudulent email (phishing), mail and telephone (including text ...

Welcome to The Globe and Mail’s business and investing news quiz. Join us each week to test your knowledge of the stories making the headlines. Our business reporters come up with the questions ...

Use your federal business number to interact with the CRA and other government programs. Find out how to get one, register for CRA program accounts, and manage changes to your business. Register for a ...

Tom MacInnes, director of policy at Citizens Advice, said: “For far too long, letter delays and poor service have become business as usual at Royal Mail. Letter delays aren’t just about missed ...

Robert F. Kennedy Jr., President Trump's pick to lead the nation's health services, has a neurological condition that changes the way he talks. As he is answering questions from Senators in ...

SMBs should appreciate how easy Pipedrive makes it to get started. The CRM integrates with over 400 third-party software packages, so it's easy to align with your existing workflows. You can ...

Taylor Swift created a huge economic impact with her record-breaking Eras Tour and a new book from Harvard Business Review will look at the pop star's financially savvy vision. "There’s Nothing Like ...