"At the end of the day, we're all people," the head Crisis Negotiations FBI El Paso Special Agent said, urging us to think of what could keep the captor on the phone and from committing a heinous act.

They were developed by Gary Noesner, the former chief of the F.B.I.’s Crisis Negotiation Unit, who retired in 2003. ... who is as even-keeled as you’d expect a crisis negotiator to be.

“Waco: American Apocalypse,” a three-part Netflix docuseries detailing the 51-day standoff between federal law enforcement and cult leader David Koresh, sets itself apart with its spare ...

During last week's El Paso 2025 FBI Citizen's Academy class, students were given the chance to de-escalate a simulated hostage crisis. A special agent sat back-to-back with a volunteer from the ...

At least temporarily on Wednesday, the FBI was clearly concerned that the ISIS-inspired/-directed attack in New Orleans may have been the work of a broader cell of terrorists. Early on Wednesday ...

EL PASO, Texas (KVIA) -- Crisis Management Training Negotiation allows law enforcement to ensure quality communication in stressful situations. Examples of situations include; barricaded subjects ...

Retired FBI chief negotiator of the famed Crisis Negotiation Unit, Gary Noesner, emphasizes the importance for a negotiator to not rush things as “buying time usually leads to better decision ...

Now, 30 years since the siege, the documentary also presents access to recently unearthed videotapes filmed inside the FBI Crisis Negotiation Unit, raw news footage never released to the public ...

The FBI's Hostage Rescue Team deployment to New Orleans shows FBI concerns that a ... It is probable that elements from the FBI’s counter-IED section and crisis negotiation unit joined HRT on ...

Review by Brian Lowry, CNN Every tragedy now seems to warrant made-for-TV anniversary coverage, and so it is with “Waco: American Apocalypse,” a three-part Netflix docuseries detailing the 51 ...