I’m curious how you think about surprise and delight, building customer loyalty, and the ROI around trying to build loyalty?
LYNCHBURG, Va. (WSET) — A new place for coffee lovers is coming to Lynchburg! 7 Brew is building a location near the Kroger ...
Companies are using AI in customer service to improve both the customer and agent experience. Get tips and early adopter ...
Costco is known for its great prices, but that's only part of its appeal. Here's a closer look at why it's the most popular ...
It’s with good reason that people liken booking travel to visiting the DMV. Here's how AI may make travel a more human experience.
Try out other networks if you're looking for a cheaper carrier or want to downsize your plan. AT&T's Cricket Wireless and ...
York was announced the overall champion at a black-tie ceremony attended by over 200 guests at the Signet Library in ...
The Power of Recommendations and Loyalty Programs One of the key takeaways from Splice’s survey is that word of mouth remains a powerful driver in Nigeria’s beauty industry. The data shows that 7 out ...
Mind the Speed has created two platforms that make it easy for South Africans to see why they should switch to its Internet ...
He said, “It has been our policy that every October will be celebrated as a customer service month, so this year ... and let ...
Whether your bank refunds money lost in a scam depends on several factors: the type of scam, how you sent the funds, the bank ...
Speed of response makes a strong and lasting impression on sales prospects as well as customers. Here's how to treat email ...