Fulton County plans to honor customer service professionals during National Customer Service Week in October with various ...

Companies that were once reliant on call centers to address customer queries now have a variety of alternatives, from ...

Goodwill Industries of ETXKilgoreProduction Associate Job description:The incumbent in this position will primarily: greet ...

Tip: Use AI to activate company data and watch it make the job easier for customer agents, as well as when customers use self ...

Have you ever stopped to think about how a 24/7 virtual receptionist shapes the way people view a brand? Would you be willing ...

GatherUp’s new report takes this work ethic a step further, surfacing a striking correlation between your customers’ convenience and your review acquisition success. Consider the following data: ...

Struggling to decide between answering services vs call center services? Check out our in-depth guide to learn which one's ...

Discover banks with 24/7 customer service through live chat, mobile banking, or phone, if you prefer banks with extended ...

Todd Pruzan, HBR: Welcome to the HBR Video Quick Take. I’m Todd Pruzan, senior editor for research and special projects at ...