As Trump's budget cuts hit the Social Security Administration, older Americans are reaching out to AARP to ask about their ...

Fiserv CEO Frank Bisignano said he would work on cutting call wait times for Social Security beneficiaries and didn't plan to ...

Senators of both parties criticized customer service problems that have worsened under the Elon Musk cost-cutting effort at ...

The billionaire Elon Musk has become fixated on finding fraud inside the agency, which provides retirement, survivor and ...

For months, Carole Kane has tried to find a way to expedite her son's social security payment before he dies of cancer. A ...

The result is poorer service to the public: less access to humans for personal assistance, longer telephone wait times, ...

Proposed changes to the Social Security Administration would cut offices and hours and make it harder for people to access ...

A federal judge’s order may require the agency to terminate access for all employees to its IT systems, acting commissioner ...

Millions of Americans with serious medical conditions may qualify for monthly payments through the Social Security Disability ...

An incorrect report of death "can be devastating" SSA says, as restoring benefits is a long and challenging process.

A reduction in Social Security Administration spending shouldn’t lessen your checks, but it may interrupt benefits and make ...

On Monday, a 63-year-old woman from Orlando called News 6 for help as she has tried for over 10 days to get in contact with ...