Seniors can no longer change their direct-deposit information over the phone and confusion reigns about what other functions ...

Nevada Attorney General Aaron Ford has launched a new website that will allow Nevadans to report issues with Social Security ...

The SSA said that news reports that it is permanently closing more than one field office "are false" and that it has only announced the permanent closure of one hearing office, in White Plains, N.Y.

The SSA has denied it is moving public announcements to one platform and says it will "communicate through any and all ...

While Social Security Administration website issues continue, where to reliably get information from the agency becomes more ...

Only a small group of people get their Social Security payments by paper check, but that's set to end. What you should know ...

Social Security is implementing anti-fraud measures requiring flagged applicants to verify their identity in person ...

The agency said it's reversing a decision to cut phone services for identity verification after a backlash from seniors.

AARP has long called on Congress to provide sufficient resources for Social Security to address chronic customer service ...