Get help with your internet service, Wi-Fi gateways, and extenders. Find out how to fix common issues or contact us. AT&T has you covered with AT&T Internet support, troubleshooting, how-to articles, & videos.

Feb 2, 2024 · Having trouble with your internet connection? Explore ways to fix it. Sign in to see your gateway type and check for any internet connection issues. You can fix many common internet issues by restarting your modem, Wi-Fi® gateway or All-Fi Hub. Here’s how: Unplug the power cord from the back of your device. If you have:

Having trouble with your service? Let’s get it fixed. Want personalized help? Sign in. Mobile data not working? with that. Sign in to run real-time diagnostics.

Quickly program your remote, setup email, connect dsl/internet gateways and modems, connect to WiFi, setup parental controls, and solve U-verse TV error messages.

May 19, 2023 · Jump to: Restart your AT&T modem/router or gateway | Check your AT&T gateway status lights | Check your internet speeds | Check for an AT&T outage | Look for damaged cables | Disconnect a third-party router | Update your operating system and anti-virus | Pay your AT&T internet bill | Contact AT&T tech support | FAQ

Mar 20, 2024 · How do I fix my AT&T internet service? Restarting your AT&T internet devices is usually the quickest way to restore service to its proper functionality. Performing regular updates will also help keep your internet service running smoothly.

Aug 2, 2023 · In this article, we will discuss the causes of the AT&T Internet issue and how to fix it. But before moving on, make sure your AT&T account is registered if the router’s broadband light shows red. Why Doesn’t AT&T Internet Work?

Aug 1, 2023 · How to Fix the AT&T Internet/Wi-Fi Not Working Issue. If the AT&T internet or WiFi is not working, you can try the following ways to solve the issue. #1. Reboot your Modem, Wi-Fi gateway, or All-Fi Hub. Rebooting the modem or the gateway can solve most internet connection issues. Here is the way: Unplug the power cord from the back of your device.

Jan 30, 2025 · Go to AT&T Internet support. Scroll to Fix an issue and select Sign in to start. Enter your AT&T user ID and password. Wait for the diagnostic and outage checks to finish. Select a topic to troubleshoot. If we find an issue that requires a technician, we’ll help you set up a repair appointment.

Sep 12, 2023 · Oftentimes simply restarting your modem, router, or gateway (modem/router combo) clears up the issue. Whether you have a separate modem and router or a gateway, the restart process is the same: Step 1: Disconnect the power cable from the back of the equipment. Step 2: Wait 60 seconds. Step 3: Reconnect the power cable to the back of the equipment.