Jun 23, 2023 · Has anyone else had the problem of calling T-Mobile customer service and waiting forever to speak to someone? I've been on hold for 29 minutes and counting.

T-Mobile is the second largest wireless carrier in the U.S. offering affordable plans, the fastest network in America, no contract, and no overages. This is the place to discuss everything …

May 18, 2024 · This last story lists every meaningful interaction with T-Mobile customer service I've had since they bought Sprint. Me and a friend with separate accounts went to a store just …

Oh my God what happened T-Mobile used to have unbelievable customer service. I just got home Internet and their access point router device has the most limited functionality ever.

Aug 6, 2023 · He told me he came to the Philippines from the States to help out with T-Mobile's customer service department. If customers have difficulty communicating with the person they …

Verizon isn’t perfect, I concede, but there’s an enormous quality difference between the two—not only in service quality—but customer service. T-Mobile has the worst customer service I’ve …

What country is T-Mobile customer service outsourced to? All of the agents seem to speak perfect English and be completely incoherent at the same time.

T-Mobile customer service used to be excellent. But starting this year, expect long hold times (sometimes hours long) and mostly overseas support when calling 611.

Properly trained with T-Mobile specific knowledge articles for customer service, it will probably lie somewhere between talking to someone oversees and talking to someone in the US.

Jun 23, 2023 · However, later on, T-Mobile u/tmobile inexplicably locked one of the iPhones. Dealing with their customer service was a nightmare, and after almost 15 years of being their …