Forrester Decisions for Customer Experience
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5 months ago
forrester.com
13M views · 15K reactions | We’re thrilled that AWS is named a Leader in the 2025 Forrester Wave for Contact Center as a Service. Amazon Connect received the highest scores possible in 10 criteria, including generative AI and LLM support, agent desktop and workflow automation, and more. Read the full report: https://go.aws/3G5cRP9 | Amazon Web Services | Facebook
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13M views · 15K reactions | We’re thrilled that AWS is named a Lead…
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