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you never know what someone is going through and that’s why working a customer service job is hard. you can be going through the worst of it but you’re still expected to show good customer service. In this moment I felt showing her an act of kindness might shift her mindset for the day. It worked and she smiled. Bonus is that I got to bless someone’s day in the meantime. #customerservice #actsofkindness #starbucks #starbucksemployee
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