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Jeff Bezos has always been dedicated to delivering top-tier customer service. In one meeting, he decided to test Amazon’s support firsthand—by calling as a regular customer. With his executives watching, he went through a slow and frustrating process that exposed key flaws in the system. But instead of just taking notes, Bezos used the experience as a turning point, pushing for changes that helped shape Amazon’s world-class customer service. Follow @workinwealth for more 🤝 #entrepreneur #busine
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